Cancellation and Late Fee Policy

Cancellation Policy:

We understand that circumstances may arise that require cancellations or changes to your plans. Below outlines our policy regarding cancellations:

Cancellation Timeframe:

Cancellations must be made at least 24 hours prior to the scheduled session that you wish to cancel.
Failure to cancel within this timeframe may result in forfeiture of the session. If the session is pre paid, you eill lose that session. If you pay per session, then your next scheduled session will cost you 1.5x normal. 
if, how ever, for any reason, i myself cancel our next schedualed session, it will niot cost you anyhthing nor will you lose it. If pre paid, then the session will be put onto the enbd of your current batch. If pay per session, then there will be no charge.
Cancellation Procedure:
Cancellations must be communicated either via email, text message or phone call
If cancelling a future session, please provide date and time of the session you wish to cancel to ensure correct session gets cancelled.
Refund Policy:
Please refer to the Payments Policy for information on the refund policy
Exceptions:
In exceptional circumstances (e.g., medical emergencies, natural disasters or last minute work comminments), we may consider cancellations outside of the specified timeframe. Please contact us as soon as possible if such a situation arises.
Late Fee Policy:
When booking a session, wether it is for a 30 min session or an hour session. the start time is the start time. For all of my session, i allow a 15 minute window at the end of the session to allow for any unforceen travel issuses (e,g, traffic, road works ETC)  IF you are running up 15 minutes late, a phone call or a message saying so will surfice in order to keep the session.
If you are over 15 minutes late, or don not even late me know that you are running late YOU WILL lose the session, resulting in a pre paid session being lost or an extra charge on your next pay-per-session charge.
General Terms:
All cancellations and late fee charges are subject to review IF extenuating circumstances have arisen causing you being unable to contact me and let me know.
We reserve the right to modify this policy at any time without prior notice.
By engaging in business with us, you agree to abide by the terms outlined in this policy.

For inquiries or to initiate a cancellation request, please contact:

Flabs2Abs Personal Training
07740 822829
James1990.jmns@gmail.com